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Making Your Newsletters Remarkable: Speak Their Language

If you’re involved in fundraising or connecting friends and supporters with your mission, ministry or cause, writing newsletters is probably an important part of what you do. Among my friends here at...

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Flipping the Switch on Change

I just finished Switch, the newest book from the Heath brothers (authors of Made to Stick). While I was surprised that the second book from Chip & Dan wasn’t about communication, as their first...

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The Evil Villain of Communication

We’ve all fallen prey to it before. Your text message says, “See you there at 8″, and they showed up in the morning instead of evening. Or the Help instructions say, “Select the brush icon from the...

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Tickle the Elephant

It’s the reason you plan to wake up early to exercise, but end up hitting snooze instead. It’s also the reason all the facts, stats and graphs in the world can make your audience change. “Perched atop...

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Tickle the Elephant

It’s the reason you plan to wake up early to exercise, but end up hitting snooze instead. It’s also the reason all the facts, stats and graphs in the world can make your audience change. “Perched atop...

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